The Opinionated Optometrist

Have you ever gone to a service just for the price? You think, “Oh, they must be the best because they’re the most expensive?” That was what I was thinking when I chose a certain store. I won’t name names, because this is purely my opinion and I don’t want to change any one’s mind, so we will just call this the Eye Place.

My first experience went well, until the expensive glasses were delivered with the lenses popping out! Then came the other problem – They didn’t have the contacts I need in stock. So naturally, I went somewhere that did. Wal-Mart (I swear that place has everything!). Wal-Mart’s Optical Center called them to get my prescription, and after being ignored and put on hold for twenty minutes, the Eye Place wouldn’t prescribe me the same brand I’ve worn for two years!

So I went there in person and waited an hour to talk with the Optometrist for a whopping whole two minutes. I was completely flabbergasted by how he was acting! He argued me on every point, and then finally this exploded out of his mouth, “You know, the frustrating part about telling someone what is best for them is when they go behind your back with another service!” I wanted so badly to laugh and say, “Buddy, some day you’ll realize you aren’t the only service out there!” But since his face was turning every shade of red, his hands were balled up in fists, and he didn’t look to be breathing, I decided to just thank him and leave.

Ever since then, I’ve talked to a lot of people that weren’t happy with the Eye Place. I wish I would have known that before I had invested all of this money and frustration! Lesson Learned? Bigger price tag doesn’t always mean better service!